Schedule Your Genesis Service Appointment at Wallace Genesis
Frequently Asked Genesis Service Questions
How do I schedule a Genesis service appointment?
Scheduling your service is simple! Use our online service scheduler to pick a date and time that works for you. Prefer to book by phone? Call our Wallace Genesis service team today!
Can I reschedule or cancel my service appointment?
Yes! If you need to reschedule or cancel, log into our online scheduling system or call our service department for assistance.
Do you offer same-day Genesis service appointments?
We try to accommodate same-day service whenever possible! Availability depends on our current schedule—contact us or check our online scheduler for openings.
What should I bring to my service appointment?
Bring your vehicle registration, key fob, and any relevant warranty details. If using warranty coverage, have your documentation ready.
Yes! Relax in our comfortable customer lounge with free Wi-Fi, refreshments, and seating while we take care of your Genesis.